Knock out fraud and chargebacks before they happen
ClearSale is a global pioneer and proven leader in fraud protection solutions with over 16 years of experience in adapting to the most diverse countries and markets, offering experience, size and flexibility to scale any operation.Protect your revenue now
ClearSale eliminates fraud before it happens by sorting through orders to determine whether each transaction is fraudulent. Don’t deal with the headache of another fraud tool, our fully outsourced solution offers you practicality and peace of mind.
Our mission is to stop online fraud by providing our customers with the highest approval rates and lowest false positive rates in the industry
Our proprietary machine-learning technology complemented by custom rules built from our experience with the relationship of millions of data points and sources guarantee that good customers are never inconvenienced.
Our unique high-tech manual review process covers every suspect transaction - unlike our competitors - offering the benefit of the doubt to every suspected order, so that transactions are never incorrectly denied outright and your revenue neglected without reason.
In the early 2000s, ClearSale was the first company to guarantee chargebacks because we were confident that our solutions are effective. We continue to commit to achieving the highest KPIs and engaging in performance contracts.
Being available all the time is different than being excellent all the time. We are both.
ClearSale supports numerous major global brands, including Wal-Mart, Staples, Sony, Chanel, and more. Hundreds of millions of transactions are analyzed yearly.
With a customer retention rate greater than 99%, ClearSale is trusted by more than 2,000 customers trust ClearSale.
We use machines for efficiency and humans for intelligence. Why is combining artificial intelligence (also called machine-learning) with human analysis is the best possible method?
Artificial intelligence is a fast, cost-effective solution that smartly takes advantage of algorithms and big data. Nevertheless, artificial intelligence on its own is still limited.
Integrating human intervention with automated systems can drastically reduce the number of transactions that AI would automatically deny.
As human analysis leads to more accurate fraud decisions, adding those analytics back into the automated tools is the real process of “machine learning” – making the entire system smarter and more accurate.
Increase in sales + peace of mind
Bulletproof your e-commerce transactions with the best fraud protection technology and our team of in-house veteran analysts
Six reasons why ClearSale is the best choice for merchants that sell online:
1. Highest approval rates and lowest false-positive rates
Our proprietary machine learning technology complemented by custom rules and our experience with umpteen data points and sources guarantee that good customers are never inconvenienced. Our unique high-tech manual review process covers every suspect transaction - unlike our competitors - offering the benefit of the doubt to every suspect order so that transactions are never incorrectly denied outright and your revenue neglected without reason.
Our fraud scores, procedures, and assigned teams are trained and customized according to specific segments or specific aspects of your business, guaranteeing that most of the orders are automatically approved safely. Good customers are not bothered for no reason, and even the most complex instances of fraud are identified.
3. A proven, experienced model
ClearSale has 16+ years of experience and 2,000+ direct, national, and international customers, with hundreds of millions of transactions analyzed yearly. ClearSale provides a “re-analysis” feature to merchants, but its use is minimal, indicating that merchants are generally happy with ClearSale’s decisions, and its customer retention rate greater than 99% proves it.
4. High-end technology
The manual review process is a highly complex system that our in-house analysts have been thoroughly trained to implement. Each team has a specialty that we match to each client’s business, based on the areas of expertise. Our analyst teams take pride in keeping updated on the latest fraud practices used and how to best fight them.
ClearSale offers a completely outsourced solution without being a black box, providing access to an online dashboard on your PC, tablet, and smartphone, allowing you to see real-time data on:
- Pending approval requests
- Current approval rate
- Response time
- Recent orders
- Customizable history reports
- Order details and comparisons
6. No Fraud-Related Back-Office Costs
ClearSale’s solution is a complete solution that does not require fraud analysts, modelers, a manual review team, or a fraud chargeback management team. We offer a full package: machine learning, rules-based reviews, and manual reviews.
By not declining orders automatically ClearSale reduces the number of false declines that can cost sales and customer relationships.Get started now
More than 2000 clients trust ClearSale with their outsourced fraud management
What some of our clients have to say
The impact was immediate
"With triple-digit percentage growth, comes growing pains. When we received a modest five online orders a day, using the free tool from our e-commerce platform provider worked fine. As order volume and sales grew, the model no longer worked. Some shoppers were blocked from placing an order or their order was delayed. We were missing out on orders, devoting almost a full employee to manually check the orders and seek out consumers to verify information. In July, we decided to integrate ClearSale. The impact of adding ClearSale was almost immediate, we had a 5% increase in approval rate from when we relied on our free plugin. The commission is worth it, as more sales are approved."
Truly an end-to-end solution
“Very fast and meets all our needs and expectations. Support is always very fast and courteous. Overall excellent service, gave our sales quite a boost.”
“ClearSale's great differential is its partnership approach, and a very committed team and company. Everyone there is engaged in delivering outstanding results, which is why we have never considered a different solution provider. The results often exceed the contracted goals.”
“Privalia believes that a successful partnership must be supported by 3 important pillars: (1) Quality of service, (2) Agile service, and (3) Speedy process execution. ClearSale fulfills all of these with excellence! ClearSale services are of outstanding quality. They make our day-to-day business easier and are very efficient when it comes to delivering results.”
“I was able to talk for a solid 10 minutes about how much of a lifesaver you've all been.”
“Thanks to ClearSale, we now have the time and focus to develop a project we had been thinking about for a long time, our own brand of lenses to be marketed worldwide. We trust ClearSale to decide what transactions to approve so that we can focus entirely on other business matters.”