Ralph Kooi

Author

Ralph Kooi

Ralph Kooi is the Country Manager, Australia at ClearSale, a full-service cloud based platform that automates fraud prevention, allowing businesses to increase sales while reducing risk. ClearSale is the only company that never automatically declines an order before a manual review process, which al…Ralph Kooi is the Country Manager, Australia at ClearSale, a full-service cloud based platform that automates fraud prevention, allowing businesses to increase sales while reducing risk. ClearSale is the only company that never automatically declines an order before a manual review process, which allows us to achieve industry-high approval rates while eliminating false declines and brings in additional revenue for our customers. Ralph Kooi has previously worked for several International SaaS businesses while based in Australia.

Fraud Management

What Does The Upcoming 3DS2 Shift Mean For Australian Ecommerce?

The new version of 3D Secure is meant to strengthen fraud prevention while improving customer experience at checkout. Are business ready ...

5 min
ClearSale in the Media

Australian Retailers Need to Adapt as Inflation Slows Consumer Spending

Inflation is rising fast, which may lead to changes in consumers’ spending habits. Retailers can pivot now with a few key strategies.

5 min
Retailbiz - Australian Shoppers Identify As Security-First Consumers
Fraud Management

Australian Shoppers Identify As Security-First Consumers

Security is a top priority for Australian ecommerce shoppers, and stores that focus on keeping data safe and secure will reap the rewards.

5 min
RetailWorld - Five Reasons Skittish Aussie Shoppers Abandon Carts
ClearSale in the Media

Five Reasons Skittish Aussie Shoppers Abandon Carts

If cart abandonment is an issue for your online store, these tips will help you attract customers and keep them progressing through the ...

5 min
Australia's Quickly Going Cashless. What Does That Mean For Fraud, Privacy, And CX?
Fraud Management

Australia's Quickly Going Cashless. What Does That Mean For Fraud, Privacy, And CX?

As Australia goes cashless, BOPIS and account takeover fraud are rising fast. Learn how merchants protect data, CX, and omnichannel ...

7 min
Australia’s Mobile Wallet Adoption Surge Creates New Opportunities and Challenges for Merchants
Chargebacks

Australia’s Mobile Wallet Adoption Surge Creates New Opportunities and Challenges for Merchants

Digital wallet use rose 90% in 2020 and will be the top eCommerce payment method by 2024. What does that mean for merchants?

5 min
Fraud Management

Facebook and LinkedIn data exposures show the scope of account takeover risks

Facebook and LinkedIn data leaks fuel account takeover fraud. See how scraped data is weaponized and how to protect your store from ATO ...

7 min
How the pandemic transformed the payments experience
Payments

How the pandemic transformed the payments experience

Merchants quickly adopted new payment methods during the pandemic. Many are here to stay, but so are new fraud risks.

4 min
Not-For-Profits and Charities Are High-Risk Targets for Costly BIN-Bashing Fraud. Here’s What to Do About It
Fraud Management

Not-For-Profits and Charities Are High-Risk Targets for Costly BIN-Bashing Fraud. Here’s What to Do About It

How High-Risk Not-For-Profits and Charities Can Combat Costly BIN-Bashing Fraud

6 min
RetailWorldl logo - What Merchants Need to Know About BNPL Options
Payments

What Merchants Need to Know About BNPL Options

Learn how Australian merchants can benefit from BNPL options and how to determine which program is right for you.

3 min
Marketing logo - 2020 Changed the Way Australians Shop
ClearSale in the Media

2020 Changed the Way Australians Shop. Can Your Store Keep Them in 2021 and Beyond?

Learn the key areas that merchants should focus on for the best ROI when it comes to digital shopping in Australia.

7 min
retailbiz logo - Top Industry Trends for Retailers in 2021
ClearSale in the Media

Top Industry Trends for Retailers in 2021

As we enter 2021, the focus for a lot of retailers will be around these 5 industry trends.

5 min