Chargeback Dispute

How to Dispute a Chargeback and Win

Even when merchants are in the right, it’s not easy to successfully dispute a chargeback. These tips improve the odds of a win.

When to Dispute a Chargeback and When to Issue a Refund

When is a chargeback dispute appropriate, and when is a refund the smarter choice? Here’s how to know for sure.

Evidence You’ll Need to Dispute a Chargeback

If merchants want to successfully fight a chargeback, they need the right evidence. Here's the documentation merchants need to win.