Rafael Lourenco

Author

Rafael Lourenco

Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill. As ClearSale’s Executive Vice President and Partner, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that under…Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill. As ClearSale’s Executive Vice President and Partner, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that underpin excellent fraud protection. From his base in Miami, he oversees ClearSale’s US anti-fraud operation by leading its commercial, statistical intelligence and IT teams and providing technical and executive management for all the operation’s employees. During his 8 years with the company, Rafael has also planned and executed ClearSale’s international business unit, directed ClearSale’s statistical intelligence area, and helped manage the company’s growth from 25 to more than 700 employees, including more than 500 highly trained fraud analysts. Rafael has a distinguished academic background. He earned his master’s degree in economics and finance at FGV-SP (Fundação Getúlio Vargas-São Paulo), one of the world’s leading policy and economic think tanks. Rafael holds a bachelor’s degree with great distinction in statistics from UNICAMP (Universidade Estadual de Campinas), internationally recognized as one of the top universities in Brazil and in the world.

Embedding Security into Company Culture
ClearSale in the Media

Your Company Culture Can Become a Powerful Cybersecurity Resource

Companies face new cybersecurity threats and more expectations for accountability. A security-focused company culture can help meet the ...

6 min
How to Protect Your Magento Site from Fraud and Chargebacks
Chargebacks

What Every Business Needs to Know About Magento and Chargeback Protection

Find out how to protect your business from the most recent Magento hacker campaign.

7 min
ClearSale in the Media

6 Ways AI Is Improving the Online Shopping Experience Now

While we ponder how GenAI will change our daily lives, it and “traditional” AI are already making shopping easier, safer, and faster.

5 min
Strategies to Combat False Declines in Subscription Models
Payments

Preventing False Declines and Failed Payments in Subscription Models

Payment declines are a leading cause of subscription customer churn. Here’s why—and what to do about it.

6 min
Chargebacks

What's Changing with Chargebacks and How Can Businesses Adapt?

Friendly fraud chargebacks are causing more problems for retailers, but the right tools, knowledge, and CX practices can help.

7 min
How Embedded Finance Can Satisfy B2B Buyers and Underbanked Consumers
Payments

Embedded Finance Has Proven Its B2C Value. What Will Change Next?

Embedded finance has changed the B2C experience. Now, it may do the same for B2B and for traditionally underbanked businesses and ...

6 min
Making the most of online marketplaces
Fraud Management

Beyond Websites and Apps: Strategies for Maximizing Your Online Marketplace Presence

Ecommerce is increasingly marketplace commerce. Understand how to meet your customers where they prefer to shop.

6 min
Building a Strong Defense Against Emerging Fraud Trends
Chargebacks

From Phishing to Friendly Fraud: Anticipating 2024’s Fraud Dynamics

Each year, criminals find ways to work around the latest safeguards businesses have put in place. Here’s what’s coming next so you can ...

6 min
Fraud Management

6 Ways to Prepare for Black Friday & Cyber Monday

Fraudsters are ready for the holiday season, but is your business? Learn six ways you can prepare for Black Friday and Cyber Monday.

11 min
Fraud Management

Defending Deliveries: Strategies to Combat the Surge in Shipping Scams

Shipping fraud has grown dramatically since before the pandemic, targeting retailers and their customers. Smart strategies can reduce the ...

6 min
Chargebacks

Can Retailers Finally Turn the Tide on Ecommerce Fraud?

Some key ecommerce fraud indicators decreased in a new global report, but friendly-fraud chargebacks remain a stubborn problem.

5 min
ecommerce-fraud-protection-online-merchants
Fraud Management

Ecommerce Fraud Protection for Online Businesses: The Ultimate Guide

Here’s everything you need to know to keep fraudsters at bay from your ecommerce business.

16 min