Rafael Lourenco

Author

Rafael Lourenco

Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill. As ClearSale’s Executive Vice President and Partner, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that under…Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill. As ClearSale’s Executive Vice President and Partner, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that underpin excellent fraud protection. From his base in Miami, he oversees ClearSale’s US anti-fraud operation by leading its commercial, statistical intelligence and IT teams and providing technical and executive management for all the operation’s employees. During his 8 years with the company, Rafael has also planned and executed ClearSale’s international business unit, directed ClearSale’s statistical intelligence area, and helped manage the company’s growth from 25 to more than 700 employees, including more than 500 highly trained fraud analysts. Rafael has a distinguished academic background. He earned his master’s degree in economics and finance at FGV-SP (Fundação Getúlio Vargas-São Paulo), one of the world’s leading policy and economic think tanks. Rafael holds a bachelor’s degree with great distinction in statistics from UNICAMP (Universidade Estadual de Campinas), internationally recognized as one of the top universities in Brazil and in the world.

Articles
Fraud Management

Should Ecommerce Fraud Prevention Strategy Change in an Iffy Economy?

Fraud tactics change, and attacks increase during downturns. Retailers must adapt their prevention strategies without eroding revenue or CX.

6 min
ClearSale in the Media

In An Uncertain Economy, Loyalty Programs Can Give Retailers a Boost

Inflation is causing some consumers to scale back, but loyalty programs may be the solution retailers are searching for.

5 min
Payments

Retain More Subscription Customers by Reducing Billing Friction

Consumers want to keep their subscriptions despite inflation, but they’re now more likely to switch for a better billing experience.

5 min
Fraud Management

Travel Brands Can Meet Customer Expectations and Fight Rising Fraud

Travelers are booking trips again, but fraud is coming along for the ride. Balancing customer experience with fraud prevention is critical ...

6 min
Fraud Management

Mitigating Fraud while growing your business

The benefits of starting an ecommerce business--global access, quick connections with customers--can pose fraud challenges as the business ...

6 min
Fraud Management

Beginner’s Guide to Fraud Filters

Fraud filters are useful, but they should be the only tactic for fraud prevention. Find out how to leverage this tool.

8 min
Fraud Management

Preparing Your Ecommerce Store for the Holiday Season

The holidays are approaching! Is your ecommerce store ready? Here’s what you need to know to make the most of this busy season.

9 min
ClearSale in the Media

Growing Social Commerce Starts With Customer Trust

Retailers need to implement four key trust-building elements and optimize them to establish and maintain social customer relationships.

5 min
Fraud Management

Data Breaches and Identity Theft Are Fuelling E-commerce Fraud

Fraud, identity, and data security are now interrelated in ways that require new approaches to ecommerce fraud prevention.

7 min
Fraud Management

Close The Consumer Trust Gap or Risk Losing Holiday Sales

Earning customer trust during the holiday shopping rush isn’t always easy, but it is vital to your success. Implement these strategies to ...

5 min
Fraud Management

Cybersecurity Retail Risk Trends to Watch for Now and in 2023

Payment fraud is a constant problem for retailers, but other cybersecurity threats pose risks, too.

5 min
ClearSale in the Media

Fraud Prevention, Business Continuity, and Crisis Management

Is fraud prevention part of your business continuity and crisis management strategy? There are compelling reasons why it should be.

5 min