
How Merchants Can Implement Frictionless Payments While Preventing Fraud
Ecommerce fraud increased dramatically last year. Are merchants choosing solutions that can reduce their conversion rates?

Cybersecurity improvements may be the best customer experience tool you're not using
After 18 months of fast digital transformation, it’s time to review your data security practices to maintain customer trust.

4 Steps To Create the Next-Level Digital Experiences Ecommerce Customers Expect
Here are a few strategies your ecommerce store needs to provide the next-level digital experiences for your curstomers.

A Seamless Online Shopping Experience
Industry experts weigh in on the tools that are necessary to create the kind of online shopping experience that brings customers back again ...

How the Pandemic Changed Behavioral Biometrics in Fraud Screening
Behavioral biometrics are valuable for fraud prevention. But when behavior changes, the way we use biometrics must change, too.

The dark side of returns and refunds: How policy abuse damages CX and what to do about it
Return fraud costs merchants billions, but there are steps merchants can take to fight it without driving away good customers.

The pandemic accelerated retail's digital transformation. Where do we stand now?
We’re finally getting a clear picture of how much the coronavirus disrupted the pace of the retail industry’s digital transformation.

The Data Balance: How to Deliver Privacy and Personalization
Shoppers expect personalized experiences and they want more control over their data. Here’s how merchants can find the balance.
.png)
Don't Let These Peak Season Ecommerce Fraud Myths Wreck Your CX (and Revenue)
Ecommerce fraud prevention is critical during holiday sales peaks, but these myths can do more harm to your business than good. Here’s what ...

Turning The Clock Back on Fraud
Companies are desperate to get fraud to return to pre-pandemic levels. Here’s the way forward.

New Fraud Prevention Issues for Retailers
What should ecommerce merchants be monitoring now in terms of fraud prevention? Here are three key areas.

What can brands learn from the Facebook data leak?
Personal information exposed by social media scrapers can lead to eCommerce fraud. Here’s how brands can protect themselves.
