Rafael Lourenco

Author

Rafael Lourenco

Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill. As ClearSale’s Executive Vice President and Partner, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that under…Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill. As ClearSale’s Executive Vice President and Partner, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that underpin excellent fraud protection. From his base in Miami, he oversees ClearSale’s US anti-fraud operation by leading its commercial, statistical intelligence and IT teams and providing technical and executive management for all the operation’s employees. During his 8 years with the company, Rafael has also planned and executed ClearSale’s international business unit, directed ClearSale’s statistical intelligence area, and helped manage the company’s growth from 25 to more than 700 employees, including more than 500 highly trained fraud analysts. Rafael has a distinguished academic background. He earned his master’s degree in economics and finance at FGV-SP (Fundação Getúlio Vargas-São Paulo), one of the world’s leading policy and economic think tanks. Rafael holds a bachelor’s degree with great distinction in statistics from UNICAMP (Universidade Estadual de Campinas), internationally recognized as one of the top universities in Brazil and in the world.

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Fraud Management

SIM Swapping: How to Protect Against This Emerging Scam

SIM swapping is costing customers millions. Here's what e-commerce merchants must know about this emerging scam.

5 min
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ClearSale in the Media

Is Your CNP Fraud-Detection System Confused by Consumer Behavior Now? That Could Damage Your Business

False positives aren't a new problem in e-commerce, but an increase in rejected orders is the last thing merchants need right now.

4 min
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ClearSale in the Media

How Holiday-Season Fraud Can Hurt Your Chargeback Ratio in the New Year

In this text, Rafael Lourenço talks about the importance of maintaining a fraud prevention strategy during holiday season. Check it out ...

6 min
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Fraud Management

The 13 Fraud KPIs E-Commerce Merchants Need to Know

To protect their business against the devastating effects of e-commerce fraud, merchants should monitor these 13 KPIs.

7 min
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Fraud Prevention

Why M&A Due Diligence Should Include Cybersecurity and Fraud Prevention

If you ever thought about due dilligence, you'll think about reviewing assets and contracts of a company. But don't forget cybersecurity ...

6 min
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Fraud Management

The True Cost of E-Commerce Fraud

E-commerce merchants are at an increased risk for fraud, but they might not know exactly what it costs their business.

5 min
Interview with a ClearSale Fraud Analyst - Antonio Gonzalez
Fraud Management

Interview with a ClearSale Fraud Analyst - Antonio Gonzalez

One of ClearSale’s fraud analysts offers his perspective on identifying and preventing fraud in an ever-changing market.

9 min
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Ecommerce Strategies

PSD2: What to Expect in 2020

The new PSD2 compliance deadline is Dec. 31, 2020. Here’s how the directive has changed and what merchants should know.

5 min
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General Business Strategies

4 Reasons to Move Your Brick-and-Mortar Business Online

Having an e-commerce component to your business is increasingly important in today's marketplace. Here are 4 reasons to move your business ...

5 min
Logos of CNP - Cards Not Present and Clear Sale with a text that says: Report: False Declines Lead to Morse Losses Than Fraud
ClearSale in the Media

Report: False Declines Lead to More Losses than Fraud

Losses due to e-commerce fraud are projected to reach $6.4 billion by 2021, according to a new report from Aite Group and sponsored by ...

2 min
As coronavirus spreads, so do fraud and scams.
ClearSale in the Media

As coronavirus spreads, so do fraud and scams. Here's what to do.

Fraudsters are targeting shoppers, businesses, government agencies and financial institutions with a wave of scams. Here's what watch for.

8 min
E-Commerce Data Security Checklist
ClearSale in the Media

Your E-Commerce Data Security Checklist for 2020

This 10-step checklist can help merchants protect their business from hackers and data theft.

8 min