Rafael Lourenco

Author

Rafael Lourenco

Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill. As ClearSale’s Executive Vice President and Partner, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that under…Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill. As ClearSale’s Executive Vice President and Partner, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that underpin excellent fraud protection. From his base in Miami, he oversees ClearSale’s US anti-fraud operation by leading its commercial, statistical intelligence and IT teams and providing technical and executive management for all the operation’s employees. During his 8 years with the company, Rafael has also planned and executed ClearSale’s international business unit, directed ClearSale’s statistical intelligence area, and helped manage the company’s growth from 25 to more than 700 employees, including more than 500 highly trained fraud analysts. Rafael has a distinguished academic background. He earned his master’s degree in economics and finance at FGV-SP (Fundação Getúlio Vargas-São Paulo), one of the world’s leading policy and economic think tanks. Rafael holds a bachelor’s degree with great distinction in statistics from UNICAMP (Universidade Estadual de Campinas), internationally recognized as one of the top universities in Brazil and in the world.

Payments

How a Pandemic Increased Digital Gift Cards to Ecommerce Stores

A look inside how consumers and ecommerce stores are using digital gift cards to weather the pandemic.

6 min
Research: Fraud transparency is key to earning US consumer trust
Featured

Research: Fraud transparency is key to earning US consumer trust

Can online merchants earn more customer trust by talking about fraud? Yes, according to a recent survey of more than a thousand US online ...

6 min
Culture And People Will Drive Tech Innovation And Growth

Culture And People Will Drive Tech Innovation And Growth

This combination of human insight with the power of AI allows retailers to create a better experience for their customers.

6 min
Image of a hacker and a text that says:
ClearSale in the Media

Account takeover is the biggest fraud threat U.S. consumers haven't heard of

Account takeover fraud is a huge problem, but most US consumers don’t know about it. Check out more about account hijacking fraud with ...

6 min
Ecommerce Strategies

How to Know It’s Time to Create a Mobile App for Your Online Store

Is your mobile-optimized e-commerce site enough? Or should you develop an app? Read this blog to find out what is next for your store.

6 min
The Key to SaaS Growth Today: How to Forge the Right Partnerships and Alliances

The Key to SaaS Growth Today: How to Forge the Right Partnerships and Alliances

Partnerships and channel sales offer e-commerce vendors a way to grow their B2B sales and become more competitive.

7 min
Industry Profiles

[Industry Profile] Fitness Equipment and Sporting Goods

The fitness equipment and sporting goods industry is enjoying continued growth in the face of the COVID pandemic. Here’s why.

5 min
man programing in a computer
Fraud Management

How Backtesting Can Improve Fraud Prevention

Backtesting fraud prevention solutions can help ensure you’re stopping fraud and false declines before they impact your business.

5 min
ClearSale in the Media

U.S. shoppers say they'll trade privacy (but not convenience) for better ecommerce fraud protection

As more consumer spending shifts to e-commerce, merchants need to strike a balance between fraud protection and customer experience.

6 min
Survey: Man Experience More Online Shopping Fraud
ClearSale in the Media

Survey: Men Experience More Online Shopping Fraud

New research from ClearSale shows that male shoppers are more likely to experience online shopping fraud than female shoppers

2 min
Image of a scammer holding a laptop with a text that says:
ClearSale in the Media

The Four Ways Fraudsters Try to Snag Online Shoppers - and How You Can Avoid Them

The COVID-19 pandemic has got more Australians shopping online, leaving them increasingly vulnerable to scammers poised to take advantage.

7 min
ClearSale in the Media

Luxury ecommerce spending patterns are different now. Is your online store ready to handle the changes?

Luxury is one of a handful of categories in which online sales were lower at the end of May than they were in mid-March.

6 min