
eCommerce Fraud – 3 Types of Fraud and How to Prevent Them
Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill.

How human biases can skew artificial intelligence tools
Imagine a scenario where you need your car’s onboard navigation system to place an emergency call, but it won’t. Or arriving extra early ...

Old phone, new fraud: how phone numbers can raise the risk of account takeover
Fraud is always evolving in the digital age, and the latest example is account takeover (ATO) fraud.

Don’t Let Online Fraud Derail Your Customer Experience
Online fashion retailers can prevent fraud without harming conversion, customer experience and customer retention.

How to Create a Free Return Policy That Doesn't Hurt Your Bottom Line
Free and convenient return policies are a must for online retailers. Amazon, Zappos, and other major players set this standard years ago. ...

Retailers seek protection from deceitful behavior
“What a terrible name!” exclaims Monica Eaton-Cardone, ticking off a list of online credit card and debit card fraud incidents. “With ...

It's Not Just CNP Fraud. Merchants Must Protect Themselves from New Cybercrime Scams
Rafael Lourenco explains three scams that every merchant should watch out for and offers tips to help you combat them.
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What AI Can (and Can’t) Do Right Now to Fight CNP Fraud
AI is a powerful tool in the fight against online payment fraud. However, AI alone can’t provide all the functions merchants need to ...

Do We Have Enough Data Scientists to Protect Against E-Commerce Fraud?
The biggest e-commerce challenge of 2019 may be balancing marketing and sales channel innovation.

Brand-Impersonation Fraud Is On the Rise and Can Hurt Your Business
Brand-impersonation attacks increased eleven-fold from 2014 to 2018. Learn how to protect your brand from impostors and maintain your ...

EMV Conversion Is Costly, But Post-EMV Fraud Could Cost More
Gas station and convenience store owners have until October 2020 to make their pay-at-the-pump card readers EMV compliant, and they’ve had ...

Fraud fears limit cross‑border ecommerce, but they don’t have to
Online shoppers around the world want to buy from U.S. retailers, but many U.S. retailers automatically reject ecommerce orders from ...
