Fraud Intelligence
ClearSale Blog
More guides from the ClearSale Risk Team.
Does Personalization Always Improve CX? It Depends on Your Customers
Personalization can improve CX for many customers, but not every age group wants or needs the most granular real-time personalization.
Don’t Let Brand Impersonation Fraud Spoil This Holiday Season
Brand impersonators can take advantage of your busy holiday customers and cause lasting damage, unless you have a plan to monitor and ...
Decoding the Consumer Wallet: Spending Trends Shaping Ecommerce Now
When consumer spending and ecommerce growth slow down, CX can help you retain your customers and attract new ones.
Phishing and Pharming: Are You and Your Customers at Risk?
Phishing and pharming scams are rampant with consumers falling victim. Find out how to protect your ecommerce business.
Choosing the Right Fraud Prevention Tool
Picking the right fraud prevention tool is important and can impact your bottom line. Here’s what to look for.
4 Ways Customers Can Cancel or Reverse PayPal Transactions
Unhappy customers have multiple ways to try and reverse PayPall transactions. As a merchant, it's important you're aware of these to manage ...
Friendly Fraud vs. Chargeback Fraud: Can You Tell the Difference?
Both friendly fraud and chargeback fraud create havoc for ecommerce businesses. But, can you tell the difference?
Friendly Fraud: What Ecommerce Businesses Need to Know
Find out how ecommerce businesses can take steps to prevent friendly fraud and protect their bottom line.
Pretexting: A Growing Threat That Avoids Phishing’s Obvious Tells
Pretexting is a trending strategy for email-based attacks on businesses. Learn how it’s different from phishing and how to protect your ...
When Customers Lie: How to Fight Friendly Fraud
Friendly fraud cost merchants $100B+ in 2025. Learn what it is, why chargebacks happen, and 8 steps to prevent and dispute fraudulent ...
Chargebacks 101: Understanding the Four Chargeback Types
Chargebacks have become more common, which means ecommerce businesses need to know the four chargeback types.
ClearSale Ranks as Leading Vendor in Digital Commerce 360 Report 2024
Innovative risk prevention solution provider ranks in top 3 for ecommerce payment security.